Help Desk for Event Attendees

As a part of the information center service, we provide communcation in Polish and English via landline, text messages, and emails on weekdays between 9 AM and 5 PM. We deliver a complex solution which allows you to focus on other areas of event organization.

The scope of responsibilities

Depending on the agreed upon scope of responsibilities, we will inform attendees about:

• event agenda and speakers,
• payments, logistics, deadlines, accomodation options,
• changes and updates,
• registration process,
• and, if you wish, we will also make corrections and updates of attendee registrations and provide technical support to attendees.

Cooperation models

For communication with attendees – depending on the scale of the event and expected volume of communication – we will calculate a rate that will be due each month or a lump sum for the entire service period. To calculate the costs, we will use:

• average daily number of individual phone calls,
• average daily number of individual emails,
• average monthly number of newsletters sent out,
• average monthly number of text messages sent.