Professional Event Check-in Service – Fast and Efficient Guest Registration

First Impressions Matter

The reception is the first point of contact between a participant and your event. Efficient service, fast registration, and professionalism shape the attendee's perception. With CONREGO, this process runs smoothly – no queues, technical issues, or unnecessary stress.

How Does Event Check-in Work?

We tailor the registration process to match the nature of your event, offering two main models:

Manual check-in – receptionists identify attendees based on system data and manually confirm their presence.
QR code scanning – attendees present a QR code ticket (printed or on their smartphone), and the reception scans it to automatically register their presence.

Scope of Cooperation – Choose the Ideal Solution

Our team can support your event check-in process at various levels of involvement:

1. Event Reception Software

Are you using our Event Management Tool or have a prepared guest list for check-in? The Check-in module enables:

Quick attendee identification in the database,
Automatic presence confirmation,
QR code ticket scanning.

2. Equipment Rental

Laptops for reception desk operations,
QR code scanners for rapid attendee identification,
Thermal printers for instant badge printing.

As the organizer, you are responsible for reception desks, power supply, and internet access. We take care of everything else.

3. Technical Support and Reception Service

You don’t have to worry about technical support. Our specialists:

Set up the system and reception stations,
Train the organizer’s staff or provide their own hostesses for on-site event support.

Personalized Event Badges

We provide ready-to-use event badges in two options:

Pre-printed in a printing house – fully personalized badges prepared before the event,
Printed on-site – self-adhesive labels with attendee details, printed and applied on blank badges.

Eliminate Queues and Streamline Attendee Check-in

Avoid registration chaos. With automated check-in, your event will run smoothly, and attendees will appreciate the professionalism of the organization. See how CONREGO handles attendee check-in in action:

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Frequently Asked Questions

Can I use the Check-in module if I am not registering attendees with CONREGO?

Yes, you can import the attendee list from an XLS file. However, full process automation is only available when using the CONREGO registration system. If you’d like to see how it works in practice, schedule a demo.

Can I use my own equipment for the reception desk?

Yes, if your equipment meets the technical requirements. For example, laptops and printers must support "kiosk printing" mode, and QR code scanners should trigger the TAB key after each scan. As part of our service, we provide fully configured equipment, so you don’t have to worry about it.

What ticket and badge formats are supported?

CONREGO allows scanning QR codes from smartphone screens and printed tickets. The print size depends on the printer. In our service, we use thermal printers that allow printing on self-adhesive labels in the following sizes: 100mm x 62mm (recommended for badges with QR codes), 90mm x 38mm (recommended for badges without QR codes).

Can the Check-in module work offline?

No, an internet connection is required to use all CONREGO modules.

Can a QR code be placed on a wristband?

Yes, but the QR code should be at least 2x2 cm in size to ensure readability. Self-adhesive label printers, such as Brother, offer stickers of similar dimensions that can be printed on-site and applied to wristbands.

Can I track attendee presence in real-time?

Yes, the system records every entry and exit in the database, providing instant access to attendance information.

How does the check-in process at the reception desk work?

The attendee approaches the reception and presents their ticket (printed or on a smartphone). The hostess scans the QR code or manually searches for the person in the database. If the attendee is registered, their presence is confirmed, and a badge is issued. If the attendee is not registered, the hostess can add them to the guest list in the system.

What badge personalization options do you offer?

We can prepare pre-printed badges before the event or print personalized labels on-site using thermal printers.

How can I optimize the check-in process to avoid queues?

The best solution is to send QR code tickets to attendees before the event, set up separate check-in stations for different attendee types, and automate the check-in process.

Can I rent CONREGO equipment if I use a subscription?

Equipment rental is available in the Implementation Model, which includes comprehensive support and additional services. With a CONREGO subscription, we provide software only, so if you need equipment, it may be worth considering the Implementation Model.

Can I use your reception support service after purchasing a CONREGO subscription?

On-site reception support is part of the Implementation Model, which offers an extended range of services. With a CONREGO subscription, we provide only online technical assistance.