Terms of Trial Service

These Terms define the rules of providing CONREGO trial account to the Customer and providing Technical Support to the Users during this period.

1. Definitions

Terms of Trial Service - these terms of trial service, which define the rules of providing the Trial Account to the Customer and providing Technical Support to the Users using the application during this period, are the regulations referred to in Article 8 of the Polish Act of 18 July 2002 on the provision of services by electronic means (Journal of Laws of 2002, No. 144, item 1204, as amended), hereinafter referred to as the Act on Provision of Electronic Services);

CONREGO - manufacturer and supplier of the Application, CONREGO Sp. z o.o. with the registered address in Poland, 66-400 Gorzów Wielkopolski, Ignacego Paderewskiego Street 40/6, District Court in Zielona Góra, VIII Commercial Division of the National Court Register, KRS [National Court Register]: 0000716221, share capital: 10.000,00 PLN, NIP [Tax ID]: PL5993215285, REGON [Polish National Business Registry]: 369351080.

Customer - a person running a business or a legal entity registering the Trial Account;

User - a natural person to whom the Customer has entrusted access to the Trial Account, representing the Customer in relations with CONREGO;

Application - computer software within the meaning of the Polish Act of 4 February 1994. about copyright and related rights (Journal of Laws of 1994, No. 24, item 83, as amended), intended for the organization of events or promotional campaigns, whose basic functionality enables: registration of the Participants of the Event, service of entry pass and ticket sales, invoicing, and sending individual and mass emails to the Participants of the Event;

Trial Account - an account registered by the Consument on one of the Websites and used for activation and obtaining access to a free trial instance of the Application;

Technical Support - technical support for the Users in the use of the Application provided by: e-mail at support@conrego.com, chat on the Website and in the interface of the Application, and by telephone at +48 95 725 36 77;

Customer Files - text, graphics, video, sound and other documents files that are collected by Users within the selected Instance.

Website - a website run by CONREGO in the domains of conrego.pl, conrego.com.pl, conrego.com, serwiskonferencji.pl, informator-konferencyjny.pl or other Internet domains.

2. General Provisions

1. Registration of the Trial Account and use of the Application require the Customer’s acceptance of the terms and conditions of these Terms of Service and compliance with the applicable provisions of law. Acceptance is freely given.
2. In the course of using the Trial Account, two data sets can be created:
   a. the set of data about the Customer, the controller of which is CONREGO,
   b. the set of data entered into the software by the Customer or Participants, the controller of which is the Customer, and which is entrusted to CONREGO for processing in accordance with section 6 of these Terms.

3. Specifications of Trial Account

1. The Trial Account should only be used to test the functionality of the Application.
2. Using the Trial Account is free of charge.
3. The Customer shall not enter into the system personal data of persons other than Users.
4. The Trial Account is subject to limitations:
   a. it is active for 14 days,
   b. it allows for storing up to 20 registrations in the database.
5. The Trial Account can be used to configure the Application in a way that the Customer plans to use for actual attendee registration after purchasing a paid subscription.
6. Customer Files are maintained on servers located at the data centre in Frankfurt am Main, Germany, leased by CONREGO from Amazon Web Services EMEA SARL, 38 Avenue John F. Kennedy, L-1855 Luxembourg, R.C.S. Luxembourg: B186284, https://aws.amazon.com/s3/.
7. CONREGO can, but is not required to, deliver technical and professional support to the Customer using the Trial Account.
8. CONREGO endeavors, but does not guarantee, that the use of the Trial Account is undisturbed and without downtimes.
9. The Trial Account is terminated in each of the following events:
   a. 14 days have passed sice the Trial Account was registered,
   b. the Customer purchased a paid subscription,
   c. the Customer demanded the termination of the Trial Account,
   d. the Customer substantially infringed the stipulations of these Terms.
10. If the Trial Account was terminated for reasons described in point 9 (c, d), the data about the Customer and Users is deleted permanently and immediately.
11. If the Trial Account was terminated due to the expiry of the 14 day trial period, the data about the Customer and Users is permanently deleted after 30 days from the termination.
12. If the Trial Account was terminated because the Customer purchased a paid subscription, the data about the Customer and Users is not deleted, and a new relation is formed and regulated by the Terms of Service.

4. Prevention of Unlawful Conduct

1. It is forbidden to publish on the Event Website any content of illegal nature, including:
   a. infringing the intellectual property rights of third parties;
   b. violating personal rights of CONREGO or third parties;
   c. contrary to good morals;
   d. of pornographic, racist, xenophobic or unethical nature;
   e. other contents violating the law in force on the territory of the Republic of Poland.
2. Violation of this prohibition may result in liability on the part of the Customer.
3. CONREGO shall not be liable for the placement of prohibited contents on the pages of the Event Website. The above shall apply subject to Article 14 of the Polish Act on Provision of Electronic Services.
4. In the event of receiving an official notification or reliable information about the illegal nature of the content posted on the Event Website by the Customer, CONREGO shall have the right to prevent access to such content or its removal.
5. CONREGO is entitled to refuse to conclude a contract and provide services or to withdraw from an already concluded contract in the event that:
   a. the Customer provides the data requested by CONREGO that is not factual,
   b. CONREGO has previously terminated the contract with the Customer due to circumstances for which the Customer is responsible,
   c. there is a justified concern that the service will be used for purposes inconsistent with the nature and purpose of the service, in particular when it will be used by the Customer in a manner preventing or interfering with the use of CONREGO's equipment resources by other Users,
   d. there is a concern that the service will be used to perform activities that constitute unlawful acts, in particular that SPAM will be sent,
   e. previously, the Customer used the service in a manner contrary to its intended use, either personally or together with other persons or through other persons,
   f. the Customer has violated the rights of third parties during the registration or in connection with the previous use of the service, or the generally applicable regulations, including the perpetration of an illegal act,
   g. the Customer has violated the limits of the Application resources described in the section "Technical Limitations of Service",
   h. a User representing the Customer abuses Technical Support in a manner that is burdensome for CONREGO, persistently awaiting information contained in educational materials and/or documentation of the Application or repeatedly requests assistance on the same issue, despite the fact that its explanation has been provided at least twice within 30 days of the next inquiry,
   i. a User representing the Customer is aggressive, vulgar, or offensive towards CONREGO representative.

5. Copyrights

1. CONREGO declares that it holds exclusive economic copyrights to the Application, with the exception of those elements of the Application which are open source libraries. The libraries are attached to the Application and are distributed in accordance with the license conditions governing their use.
2. The Customer and Users are obliged to observe the conditions and rules of using the Application specified in the Terms of Trial Service, including the rules of licensing the use of open source libraries contained in the Application.
3. The Customer and Users acknowledge that failure to fulfill the above obligation may result in infringement of exclusive economic copyrights to the Application and holding the Customer liable in this respect.

6. Data Processing by CONREGO

1. In order to fulfil the requirements resulting from Article 28 of the Regulation of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation, hereinafter 'GDPR'), the Customer entrusts CONREGO with personal data of Users for processing to ends and in scope necessary to satisfy the agreement.
2. The Customer declares that the data entrusted to CONREGO for processing have been gathered in accordance with the applicable law, is the personal data controller, and is entitled to transfer processing of personal data.
3. The Customer, who creates a set of data understood as a set of personal data in accordance with Article 4 paragraph 6 of the GDPR, automatically becomes the Controller of Personal Data of Users.
4. CONREGO declares that it processes the entrusted personal data in accordance with the Article 28 (3) of GDPR, taking into account the nature of processing and available information, undertaking all measures required by the Article 32 of the GDPR.
5. CONREGO reserves the right to disclose selected information regarding the Customer or User using the Application to applicable administrative bodies or third persons who demand access to such data with a valid legal basis, if and only if it is compliant with the law in force on the territory of the Republic of Poland. With the exception of above situations, no information regarding the User shall be disclosed to any third party without consent from the User.
6. The User is responsible for the safety of the Trial Account login credentials and cannot disclose these credentials to third parties. Should there be a need to create an additional User account in a selected Instance of the Application, the form available in the Users section shall be used.
7. The User is obliged to notify CONREGO immediately of any change in their own or the Customer’s personal data they provided. In the case of failure to notify CONREGO about the change of personal data within 3 days from the date of their change, the User's existing data shall be deemed current.
8. The User is obliged to update login credentials to the Trial Account immediately if it is suspected that the data have been taken over by third parties.
9. CONREGO informs that as soon as the User or another natural person connects to the Website, information about the number (including IP) and type of end device of the User or another natural person, from which the User or another natural person connects to the Website, appears in the Website's system logs. CONREGO informs that, in accordance with the provisions of the law in force in the territory of the Republic of Poland, it will also process data concerning the number (including IP) and type of terminal device of the User and other natural person using the Website, as well as the time of connection of the aforementioned persons with the Website. These data shall be processed in particular for technical purposes and for the collection of general statistical information.
10. Upon termination of the User's use of the Service, CONREGO may process the User's personal data to the extent necessary to continue correspondence and recreate the configuration of the Trial Account to be used in a paid subscription.
11. CONREGO has the right to use selected data characterising the Event Websites run by the Users with the use of the Application (including, among others, the number of registered Participants) for its own analyses, the purpose of which is to ensure the development of the functionality of the Application. These data may be published by CONREGO, but only as part of a summary of the use of the Application, in a manner that does not individualize Customers and Users and their Event Websites.

Privacy Policy

The Privacy Policy is in compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC. The GDPR governs the processing of personal data and will apply to an identical extent in all countries of the European Union.

1. Personal Data Controller identity

CONREGO Spółka z ograniczoną odpowiedzialnością
ul. Ignacego Paderewskiego 40/6, 66-400 Gorzów Wielkopolski, Poland
District Court in Zielona Gora, 8th Commercial Division KRS
KRS: 0000716221, NIP: PL5993215285, REGON: 369351080
tel. +48 95 725 3677 9:00-17:00 (CET/CEST)
e-mail: support@conrego.com

2. Data Protection Officer (DPO)

The Controller has appointed a Data Protection Officer (DPO). Data subjects may contact the DPO in all matters related to the processing of their personal data and to exercising their rights under data protection law. The Data Protection Officer (DPO) is Anna Jezierska, e-mail: dpo@conrego.com.

3. Scope of data processing

In connection with the User's use of the Controller’s Website, data is collected to the extent necessary to provide the services offered, as well as information about the User's activity on the Website. Your personal data is collected and used only with your consent. The exceptions to this rule are situations where prior consent is not possible and data processing is permitted by law.

4. Purpose of your personal data processing

We collect, process, and use your personal data to following ends:
- Concluding and performing agreements
- Customer service
- Trial service registration

Provision of broadcast media services, e.g. to process orders for services offered by us online.
Your personal data will be processed in accordance with the principles of the law:

Art. 6, par. 1a the data subject has consented to the processing of their personal data for one or more specified purposes;

Art. 6, par. 1b processing is necessary for the performance of a contract to which the data subject is a party or to take steps at the request of the data subject prior to entering into a contract;

Art. 6, par. 1c processing is necessary for compliance with a legal obligation to which the controller is subject;

Art. 6, par. 1d processing is necessary to protect the vital interests of the data subject or another natural person;

Art. 6, par. 1f processing is necessary for the purposes of legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child.

5. Processing of customers' personal data

a. Establishing contact
The information you provide to us when you make contact with us by phone, email or online chat will be stored by us pursuant to Art. 6, par. 1a GDPR, in order to answer your questions. The contact will be recorded in a log so that we can prove that the contact took place as required by law. Your consent will be obtained when completing the contact form and this Privacy Policy is referred to in it. We will delete the data collected in this way as soon as the relevant conversation has ended and the matter under consideration has been finally resolved.

b. Conclusion of agreement
The data are entered into a data form and sent to us and stored by us. The provision of the data is necessary for the performance of the agreement or to carry out activities aimed at concluding the agreement and therefore the basis for them is Art. 6, par. 1, lit. b RODO.
In order to conclude and perform agreements, we require contact data on a case-by-case basis, for example, your name, delivery address, billing address, email address, and information about the selected form of payment. We also use your data to maintain our customer data, where only the most relevant data is stored. To prevent typographical errors (also known as "typos") and to ensure that the products you have ordered are actually delivered to you.

c. Registration of a trial instance of the System
On our website we enable the Customer to register, through a dedicated form made available within one of the Websites, a User account used to activate and gain access to a free trial instance of the System. The registration is done in order to perform the contract or to carry out activities aiming at concluding a contract and therefore the basis for it is art. 6, par. 1b GDPR.

d. Other provisions
Pursuant to art. 6, par. 1c and 1f GDPR, we use and store your personal data and, where necessary, technical information, in order to prevent or investigate misuse of data or other unlawful behaviour on our website, e.g. to ensure data security in the event of attacks on our IT systems. This may be carried out on the basis of orders from public authorities or courts of law, insofar as we are required to do so by law, as well as to protect our rights and interests and to enable our defence in court.

6. Your rights

You have rights in relation to the collection of your data, which we are required to inform you of. If you wish to exercise any of these rights, simply send us a message. You can use the following contact details, at no cost to you other than what your telecommunications provider will charge you for sending the message:

by e-mail: support@conrego.com
by post: ul. Ignacego Paderewskiego 40/6, 66-400 Gorzów Wielkopolski

For your security, we reserve the right to obtain further information when replying to an existing inquiry in order to confirm your identity. If identification proves impossible, we also reserve the right to refuse to respond to your inquiry.

• You have the right to request information from us in relation to our storage of your personal data.
• You have the right to ask for rectification and/or correction of your personal data.
• You have the right to request that the processing of your personal data be restricted, where you dispute the accuracy of data held about you, where the processing is carried out unlawfully and where we no longer need the data.
• You have the right to obtain a copy of the data you provided to us, which will be sent to you in a standard format that can be read electronically.
• If your personal data are processed for a legitimate interest art. 6, par. 1f GDPR, you have the right to object at any time to the processing, in accordance with Article 21 GDPR.
• You have the right to withdraw your consent to data collection at any time, with future effect. This will not affect the data collected to date.
• If the processing of your personal data violates data protection legislation, or if your data protection rights have been infringed in any other way, you can lodge a complaint with the regulatory authority.

Once your data is deleted, you will no longer be able to access services related to our products via our website. The processing of data that we are obliged to keep in accordance with statutory, company contractual or contractual requirements will be restricted to prevent it being used for other purposes, but will not be deleted.

7. With whom do we share your personal data?

In connection with the provision of services, your personal data will be disclosed to external entities, including in particular entities such as banks and payment operators, entities providing legal services, auditing services, courier companies (in connection with the execution of the order).

8. Duration of data storage

We only process and store your personal data for as long as is necessary to fulfil the purpose for which it is stored or as long as we are required to do so by law or regulation. As soon as the purpose is no longer applicable or has been fulfilled, your personal data will be deleted or its processing will be restricted. In the case of restriction of processing, such data will be erased as soon as the retention periods imposed by law, contract/company statute or contractual provisions no longer prevent such erasure, unless there is reason to assume that such erasure would jeopardize legitimate interests and provided that such erasure would not require a disproportionate effort due to the specific nature of the storage.

9. Security of your data

CONREGO Sp. z o.o. uses SSL protocol to protect Customers' personal data.
An SSL certificate is a tool that encrypts data sent electronically between a server and a user in order to prevent sensitive data from being intercepted. SSL certificates guarantee the reliability of the websites they protect and users who connect to a site secured by an SSL certificate can be absolutely sure that they are connecting safely to the correct service.

In matters not covered by this policy, the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC shall apply.