Privacy Policy

The Privacy Policy is in compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC. The GDPR governs the processing of personal data and will apply to an identical extent in all countries of the European Union.

1. Personal Data Controller identity

CONREGO Spółka z ograniczoną odpowiedzialnością
ul. Ignacego Paderewskiego 40/6, 66-400 Gorzów Wielkopolski, Poland
District Court in Zielona Gora, 8th Commercial Division KRS
KRS: 0000716221, NIP: PL5993215285, REGON: 369351080
tel. +48 95 725 3677 9:00-17:00 (CET/CEST)

2. Data Protection Officer (DPO)

The Controller has appointed a Data Protection Officer (DPO). Data subjects may contact the DPO in all matters related to the processing of their personal data and to exercising their rights under data protection law. The Data Protection Officer (DPO) is Anna Jezierska, e-mail:

3. Scope of data processing

In connection with the User's use of the Controller’s Website, data is collected to the extent necessary to provide the services offered, as well as information about the User's activity on the Website. Your personal data is collected and used only with your consent. The exceptions to this rule are situations where prior consent is not possible and data processing is permitted by law.

4. Purpose of your personal data processing

We collect, process, and use your personal data to following ends:
- Concluding and performing agreements
- Customer service
- Trial service registration

Provision of broadcast media services, e.g. to process orders for services offered by us online.
Your personal data will be processed in accordance with the principles of the law:

Art. 6, par. 1a the data subject has consented to the processing of their personal data for one or more specified purposes;

Art. 6, par. 1b processing is necessary for the performance of a contract to which the data subject is a party or to take steps at the request of the data subject prior to entering into a contract;

Art. 6, par. 1c processing is necessary for compliance with a legal obligation to which the controller is subject;

Art. 6, par. 1d processing is necessary to protect the vital interests of the data subject or another natural person;

Art. 6, par. 1f processing is necessary for the purposes of legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child.

5. Processing of customers' personal data

a. Establishing contact
The information you provide to us when you make contact with us by phone, email or online chat will be stored by us pursuant to Art. 6, par. 1a GDPR, in order to answer your questions. The contact will be recorded in a log so that we can prove that the contact took place as required by law. Your consent will be obtained when completing the contact form and this Privacy Policy is referred to in it. We will delete the data collected in this way as soon as the relevant conversation has ended and the matter under consideration has been finally resolved.

b. Conclusion of agreement
The data are entered into a data form and sent to us and stored by us. The provision of the data is necessary for the performance of the agreement or to carry out activities aimed at concluding the agreement and therefore the basis for them is Art. 6, par. 1, lit. b RODO.
In order to conclude and perform agreements, we require contact data on a case-by-case basis, for example, your name, delivery address, billing address, email address, and information about the selected form of payment. We also use your data to maintain our customer data, where only the most relevant data is stored. To prevent typographical errors (also known as "typos") and to ensure that the products you have ordered are actually delivered to you.

c. Registration of a trial instance of the System
On our website we enable the Customer to register, through a dedicated form made available within one of the Websites, a User account used to activate and gain access to a free trial instance of the System. The registration is done in order to perform the contract or to carry out activities aiming at concluding a contract and therefore the basis for it is art. 6, par. 1b GDPR.

d. Other provisions
Pursuant to art. 6, par. 1c and 1f GDPR, we use and store your personal data and, where necessary, technical information, in order to prevent or investigate misuse of data or other unlawful behaviour on our website, e.g. to ensure data security in the event of attacks on our IT systems. This may be carried out on the basis of orders from public authorities or courts of law, insofar as we are required to do so by law, as well as to protect our rights and interests and to enable our defence in court.

6. Your rights

You have rights in relation to the collection of your data, which we are required to inform you of. If you wish to exercise any of these rights, simply send us a message. You can use the following contact details, at no cost to you other than what your telecommunications provider will charge you for sending the message:

by e-mail:
by post: ul. Ignacego Paderewskiego 40/6, 66-400 Gorzów Wielkopolski

For your security, we reserve the right to obtain further information when replying to an existing inquiry in order to confirm your identity. If identification proves impossible, we also reserve the right to refuse to respond to your inquiry.

Once your data is deleted, you will no longer be able to access services related to our products via our website. The processing of data that we are obliged to keep in accordance with statutory, company contractual or contractual requirements will be restricted to prevent it being used for other purposes, but will not be deleted.

7. With whom do we share your personal data?

In connection with the provision of services, your personal data will be disclosed to external entities, including in particular entities such as banks and payment operators, entities providing legal services, auditing services, courier companies (in connection with the execution of the order).

8. Duration of data storage

We only process and store your personal data for as long as is necessary to fulfil the purpose for which it is stored or as long as we are required to do so by law or regulation. As soon as the purpose is no longer applicable or has been fulfilled, your personal data will be deleted or its processing will be restricted. In the case of restriction of processing, such data will be erased as soon as the retention periods imposed by law, contract/company statute or contractual provisions no longer prevent such erasure, unless there is reason to assume that such erasure would jeopardize legitimate interests and provided that such erasure would not require a disproportionate effort due to the specific nature of the storage.

9. Security of your data

CONREGO Sp. z o.o. uses SSL protocol to protect Customers' personal data.
An SSL certificate is a tool that encrypts data sent electronically between a server and a user in order to prevent sensitive data from being intercepted. SSL certificates guarantee the reliability of the websites they protect and users who connect to a site secured by an SSL certificate can be absolutely sure that they are connecting safely to the correct service.

In matters not covered by this policy, the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC shall apply.