1. Event overview

“Identity and Uncertainty. Between Standards and Personalization: How Can Standards Be Reconciled with an Individual Approach to Patient Care?” is the fourth edition of a scientific and educational conference in Warsaw (September 11–12, 2026).

The event is aimed at physicians, psychologists, psychotherapists, and other professionals working in the field of adolescent and young adult mental health. Its program combines expert lectures with practical workshops addressing current clinical challenges. The organizer uses CONREGO across successive editions of the conference.

2. Client challenges

The organizer needed a system that could combine ticket sales with the management of an extensive range of participation options. The process had to accommodate several ticket types, different prices for successive sales periods, and both paid and complimentary options.

Workshops taking place in parallel presented an additional challenge: attendees should not be able to register for two sessions scheduled at the same time. The system also needed to support payments, invoicing via Fakturownia.pl, e-mail communication, reporting, attendance tracking, and the preparation of badges and certificates.

3. The CONREGO solution

Several ticket types and date-based price lists were configured in CONREGO. This allows the organizer to run successive sales stages without creating separate forms.

The available options include conference admission and additional workshops. Blocking rules prevent attendees from selecting sessions that take place at the same time, ensuring valid choices from the moment they register.

Identity and Uncertainty conference websiteTicket options for the Identity and Uncertainty conference

Identity and Uncertainty conference: event website and speaker profiles

Payments and attendee data are linked to documents issued through Fakturownia.pl. The organizer can use CONREGO to send information and reminders before the conference.

The system supports attendance tracking during the event. The document personalization module is used to prepare badges and certificates, while the Multimedia Platform makes event materials available to registered attendees.

Registration form for the Identity and Uncertainty conferenceWorkshop selection during registration

Conference registration: event agenda and ticket pricing

4. Results

The organizer manages ticket sales, workshops, payments, communication, and documents in a single system. Blocking rules reduce the risk of scheduling conflicts and the number of registrations that require subsequent correction. Different ticket types and pricing periods provide the flexibility needed to manage sales for each edition.

Once created, the configuration can be reused and expanded for successive editions of the event. After each conference, the results can be updated with the final numbers of registrations, tickets sold, workshop selections, and recorded check-ins.

Registration form for the Identity and Uncertainty conference

5. Client testimonial

I am very pleased with our collaboration with CONREGO. I have already organized four editions of the Identity and Uncertainty conference through the platform.

The system continues to evolve and improve its features year after year. Although the latest update required me to rebuild the entire event website, it made managing the site much easier afterwards. The ability to combine content blocks reduces tedious work and eliminates the need to duplicate the same content. The website is now clearer and easier for attendees to navigate.

Whenever I encounter a problem, I can always count on prompt help and support.

Zuzanna Molenda Conference Coordinator, Institute of Psychiatry and Neurology

6. Summary

The Identity and Uncertainty conference demonstrates how CONREGO helps manage an event with an extensive range of participation options and parallel program sessions.

The system brings together ticket sales, invoicing, workshop registration, e-mail communication, reporting, attendance tracking, and the preparation of materials and documents. The organizer retains control over the entire process, while each attendee follows a clear registration path tailored to their chosen form of participation.