Picture this: your registration desk is about to open. Everything’s set, your team is ready, attendees are lining up. You grab your laptop, launch the registration system… and nothing happens. No connection.
Unfortunately, situations like this are all too real — and they can ruin the very first touchpoint your attendees have with your event. That’s why checking internet connectivity should be just as obvious as checking power at the venue.
In this article, you’ll learn how to avoid nasty surprises and get fully prepared to work with your attendee registration system — including CONREGO.
If you’re using an attendee registration system, you need a reliable internet connection. In CONREGO, for instance, access to the attendee list, check-in, or scanning QR codes via the mobile app all happen in real time. Even a short connection drop can cause queues, delays, and unnecessary stress.
That’s why it’s important to understand the venue’s technical capabilities — and have a backup plan.
For smooth registration and access control using CONREGO, you’ll need a minimum 1 Mbps synchronous connection (upload/download) per station. Here’s how you can achieve that:
You can take it anywhere — but it doesn’t always work everywhere. Signal quality can be affected by:
It’s a good option for outdoor events like picnics, but you must test the connection at the venue beforehand — we’ll show you how below.
Commonly used in hotels and conference centers. If you're relying on the venue's Wi-Fi, make sure:
The main benefit? Flexibility — you can set up the reception desk nearly anywhere.
This is the most reliable option. A wired connection eliminates the impact of physical obstacles and environmental interference. You just need one cable going into a router that distributes the signal to other devices.
Note: make sure routers and access points have good signal visibility — don’t hide them behind shelves or inside metal cabinets.
Before your event begins, test the internet connection at the exact locations where your reception and access points will be operating. Check two things:
Use tools like speedtest.net or Comparitech to measure download and upload speeds.
Ping is a simple test that shows how quickly your computer connects to a server — such as CONREGO. It helps diagnose network issues.
Open the command line (Start Menu > Run > type cmd) and enter: ping demo.conrego.app
Launch “Terminal” (Command + Space, type "Terminal") and type: ping demo.conrego.app
Look for:
This small step can have a big impact on how your event is experienced.
🟢 Determine your connection type (mobile / Wi-Fi / LAN)
🟢 Request a separate, password-protected network if using venue Wi-Fi
🟢 Test the connection on-site, at the exact workstation location
🟢 Run a speed test + ping to demo.conrego.app
🟢 Make sure latency stays under 50 ms
🟢 Prepare a backup — e.g. a second router with a SIM card
Thanks for reading! May your ping be low and check-ins flawless!
Krzysztof Jagoda
