Simultaneous Free and Paid Registration

Event organizers often look for event registration solutions that can handle paid registrations, and at the same providing free-of-charge registration to a specific group of guests.

Simultaneous Free and Paid Registration

It is relatively easy to sell tickets online and let selected people register for free since the majority of event registration platforms support both methods. Unfortunately, not all solutions make it possible to use both types of registration simultaneously. You must take into consideration the fact that designing a tool to support such a process requires a considerable level of complexity.

Before you choose the event registration platform that will support your conference or congress, learn about the way this problem is solved. According to my experience, you can use one of the three solutions discussed below to solve the problem of paid and free registration happening simultaneously.

Types of participation

Well designed registration software allows you to divide attendees into categories. Such a division is applied when we want to offer different conditions of participation, depending on types of attendees. Any conference registration system should make it possible for the event organizer to assign different rates and conditions to each of the predefined types of participation, thus ensuring smooth and safe registration.

Example

Following people will participate in a conference:

Solution

You need an event registration tool that supports three ticket types. These will allow you to assign different rates at the same time. Furthermore, the registration form dedicated to journalists should make it possible to hide the section corresponding to invoice data, so you do not ask them to provide data they do not need to provide.

Invitation codes

With various ticket types, you will be able to support various categories of attendees. Although, it is still possible that someone pretends to be a journalist in order to register for free. In this case, you can use invitation codes during the registration process. CONREGO offers a solution that makes it possible to apply passwords that unlock the registration form dedicated to that particular type of participation. It will only be possible for the people who received invitation codes to register for the selected types of participation. Invitation codes can be used in two modes:

Discount codes

Sometimes, it is necessary for you to apply types of participation for other reasons than to simply have control over the costs of participation. However, if it is necessary to apply different rates or even zero rates for selected people, regardless of reasons, you may find it useful to take advantage of the functionality provided by discount codes. The attendee enters the discount code in the registration form and the software automatically recalculates prices.

In CONREGO system, discount codes are handled by a sophisticated but at the same time user-friendly mechanism through the Sales module available in all subscription plans.

I have presented the best methods of solving the problem of paid and free registrations simultaneously in a single registration process by means of participation types, invitation codes, and discount codes. However, it isn't just about different prices for participation.

Let’s imagine we have divided attendees into two groups:

Unlike the group B, the registration process regarding group A should usually take into account the payment method and invoice information.

Therefore, before selecting the registration software that will help you organize your event, make sure that it allows you to build a conditional registration form.

Types of participation

Once again, it will be very useful to apply types of attendees. In CONREGO, they can be used to create a dynamically changing registration form. In the case of a registration form dedicated to attendees exempt from paying for participation, you can hide the sections containing data fields corresponding to the invoice, payment methods, and also hide rates in the agenda itself. This way, each attendee will have access to a registration form that is clear and leaves no room for doubt.

Statuses of registrations

Both the attendee and the administrator must find it convenient to handle paid and free registration simultaneously. A properly designed registration platform enables the control over statuses of registration. Let’s use CONREGO to take a look at three basic statuses, crucial from the perspective of settling accounts with attendees:

I hope that the solutions presented above will help you plan the registration process efficiently.

Tomasz Chrościechowski