Instant SMS Communication with Event Attendees

A conference website, mailing campaigns, social media and push notifications from mobile applications sum up to quite a few channels of communication with attendees, but is that everything?

Instant SMS Communication with Event Attendees

SMS messages are one of the most effective tools you can use to communicate with event attendees. Their biggest advantage is that they always reach attendees directly on their devices, with open rates close to 100%. If you value quick, effective, and reliable communication, SMS should definitely be part of your event toolkit.

How to effectively use SMS before your event?

The period leading up to your event is critical for building relationships and ensuring attendee comfort. SMS messages are perfect for sending registration confirmations, reminders about upcoming events, and quickly communicating important information, such as changes to location or event start times.

Additionally, before the event, consider sending brief messages containing details about accommodation options, transportation possibilities, or nearby attractions. This increases attendee comfort and positively influences their overall experience.

SMS during the event – real-time support

During the event, the ability to communicate quickly with attendees is invaluable. SMS enables you to swiftly handle unexpected situations or changes in the event schedule. Use text messages to guide participants to specific rooms, remind them of key program points, or invite them to coffee breaks and meals.

Furthermore, use SMS to boost attendee engagement. Send short surveys, invitations to participate in contests, or reminders about special attractions. This is an excellent way to sustain attendee interest and actively involve them in the event.

Post-event communication – build lasting relationships

Even after the event has concluded, your communication with attendees shouldn't end. SMS messages work great for thanking attendees, sending links to post-event materials, or collecting feedback. Use this channel to remind participants about future events, offer special discounts to regular attendees, or encourage them to complete event evaluation surveys.

Additionally, inform attendees about the availability of event materials such as presentations or recordings, significantly enhancing the value you provide.

SMS platform integration – example of CONREGO integration with SMSAPI

To streamline SMS sending even further, it's beneficial to use dedicated integrations with platforms like SMSAPI. CONREGO event management software easily integrates with SMSAPI, making the message-sending process not only fast but fully automated as well.

The integration allows bulk messaging, personalized content, custom sender IDs, and precise reporting. This not only saves time but also gives you complete control over communication effectiveness and its real impact on attendee engagement.

By leveraging the potential of SMS messages within the CONREGO system, you can build relationships, manage real-time changes, and ensure high attendee satisfaction. Make sure your event communication is effective at every stage — your attendees will appreciate it.