Case Study: Youth Congress of the Polish Pediatric Society
Find out how Czelej Publishing House used CONREGO in the SaaS model to run a medical conference.
1. Event overview
Czelej Publishing has been organizing nationwide conferences on medical topics for years. One of its projects was the Youth Congress of the Polish Pediatric Society, held on 7–8 February 2025 in Lublin. The event brought together participants from across Poland and became a platform for knowledge exchange between young specialists and experienced pediatric experts.
2. Client challenges
The organizer faced several challenges that required a flexible registration tool:
- Multiple ticket types – each with a dedicated form tailored to participant needs.
- Workshops – a broad selection with capacity limits. Some workshops were paid, others free.
- Blocking rules – the system had to prevent conflicting selections from being made at the same time.
- Advanced communications – the client needed many message templates, from registration confirmations to logistical updates.
- Integrations – registration had to work with the invoicing system and allow for sending SMS messages.
3. Solution with CONREGO (SaaS model)
Czelej chose the SaaS model, meaning the entire configuration was handled independently using CONREGO’s capabilities. This allowed them to:
- prepare different registration forms matched to participation types,
- set limits and rules for workshop sign‑ups,
- apply blocking rules to keep the offer consistent and clear,
- create a suite of automated e‑mail and SMS messages,
- integrate registration with invoicing, ensuring a consistent financial process.
4. Results
- An intuitive, frictionless registration experience.
- Full control over workshops and seat availability.
- Effective, automated communication with attendees.
- A professional event image – from the website to the registration flow.
- Time savings for the organizer, who could focus on content and logistics.
Event website with participant registration prepared by Czelej Publishing House
5. Client testimonial
“Above all, the ability to create multiple ticket types and the clear dashboard for handling submissions significantly simplify the participant registration process. In addition, the advanced communication module enables us to maintain constant contact with our customers, which is invaluable for building relationships.
I also can’t omit the vast page‑editing options that give me full freedom to adapt the look to the character of each event. It’s also worth mentioning the assistance with participant registrations and the numerous integrations with other apps (such as SMS messages or invoice generation), which make the entire process coherent and efficient.”
Marcin Zieńczuk
Marketing Specialist, Wydawnictwo Czelej Sp. z o.o.
6. Summary
The Youth Congress of the Polish Pediatric Society showed that the CONREGO SaaS model also works perfectly for complex, nationwide events. Organizers gained full configuration freedom and could tailor the system to participant needs independently — and the entire process ran smoothly and without issues.
About the author
Joanna Chrościechowska
Managing Partner at CONREGO. She specializes in educating event organizers and improving communication with participants. She writes about how to simplify the work of event managers and create processes that enhance attendee satisfaction and the overall effectiveness of event operations.